Need help or have a question? Email raulmartinez.code@gmail.com and we'll get back to you, usually within 1 to 2 business days.
Frequently asked
How do I join a game with my iPhone?
Open Family Arcade on your Apple TV and pick a game. Then open Family Arcade on your iPhone and tap Find your TV. Your iPhone and Apple TV need to be on the same Wi-Fi network. When iOS asks to find devices on your local network, tap Allow.
Can I use a game controller or the Siri Remote?
Yes. Pair an Xbox or PlayStation controller with your Apple TV, then press A in a game's lobby to join, or click the Siri Remote. Each lobby shows a map of what the buttons do in that game.
My iPhone can't find the Apple TV.
Check both are on the same Wi-Fi network, and that Local Network access is on for Family Arcade in the iPhone's Settings, under Privacy & Security, Local Network.
Do I need an iPhone for every player?
No. Players can mix iPhones, game controllers and the Siri Remote. Draw & Guess needs an iPhone for the person drawing.
I found a bug or have feedback.
Email us with as much detail as you can, including your device and the steps that led to it. We read every message.
Contact us
We'd love to hear from you.
raulmartinez.code@gmail.com